About Us

At Lunarisse, we believe jewelry is more than an accessory—it’s a story of elegance, individuality, and timeless beauty. Our collection is thoughtfully crafted with high-quality materials, blending classic pearls with modern minimalist designs. Each piece is created to complement your everyday style while carrying the sophistication of luxury craftsmanship. Whether you’re gifting a loved one or treating yourself, our jewelry is made to be cherished for years to come.

 

Frequently Asked Questions (FAQ)

1. What materials do you use in your jewelry?
Our pieces are crafted from high-quality sterling silver, 18K gold plating, and genuine freshwater pearls. Each material is carefully selected to ensure durability, luster, and timeless elegance.

2. Are your pearls real?
Yes, we only use authentic freshwater pearls. Each pearl is unique, with natural variations in shape and luster that make every piece one-of-a-kind.

3. How should I care for my jewelry?

  • Avoid direct contact with water, perfume, and harsh chemicals.
  • Store your jewelry in a soft pouch or box to prevent scratches.
  • Gently wipe with a soft cloth after each wear to maintain its shine.

4. Do you offer gift packaging?
Absolutely! Every order comes in our signature premium jewelry box, making it perfect for gifting right away.

5. Can I wear your jewelry every day?
Yes! Our designs are made for versatility—lightweight, durable, and elegant enough to transition from daily wear to special occasions.

6. Do you ship internationally?
Yes, we ship worldwide. Shipping times and fees vary depending on your location, and you can view exact details during checkout.

7. What is your return policy?
We accept returns within 30 days of delivery, provided the item is unworn, undamaged, and returned in its original packaging. Custom or engraved items are non-refundable.

8. How can I find the right ring size?
We provide a ring sizing guide on our website to help you measure at home. If you’re unsure, we recommend ordering a slightly larger size or contacting us for assistance.

9. Do you offer custom designs?
Currently, we offer our curated collections only. However, we are expanding and may offer customization in the future—stay tuned via our newsletter for updates!

10. How can I contact customer support?
You can reach us anytime at lunarisse.pearl@gmail.com or through our Contact Us page. We aim to respond within 24 hours.